Akvelon CRM Call Tracker

This app provides ability to add calls to Microsoft Dynamics CRM directly from your Android mobile phone.

Features

- Easily track incoming and outgoing calls as Phone calls activity in Microsoft Dynamics CRM

- Ability to attach calls to the following records in Dynamics CRM: Account, Contact, Lead and User

- Add Voice Notes

- Create rules to automatically enable / disable call tracking for Contacts

- Busy? Add calls later from your Call Log

- Track calls offline - pending activities will automatically sync when internet connection is restored

- Compatible with all version of Microsoft Dynamics CRM (You must have an existing Dynamics CRM account!)

<b>If you have issues configuring this application or getting access to your CRM, please contact us using the application: tap the menu icon in the upper-left corner and select the “Send Log”. Would be happy to help you figure it out.</b>

This is 10-days fully functional trial version. You will need a purchase a valid license through Android market after grace period.

<b>The most common issues and how to resolve them - </b>

If you see message <b>“Cannot connect with current credentials”</b> - Make sure username and password are entered correctly. Try to add default CRM organization name to the URL, for example: https://crm2013.example.com/orgname.

If you see message when you login into CRM: <b>Cannot resolve hostname</b> for 'https://crmservername/orgname/XRMServices/2011/Organization.svc/web' - Ask you CRM administrator to verify the following: open CRM Deployment Manager > right click the “Microsoft Dynamics CRM” > select Properties > open the “Web address” tab. Make sure that address in the Organization Web Service field is equal to the address you entered in CRM Call Tracker app.</br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br>